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Software & IT Support

5,000.00৳ 

Ensuring Your Systems Run Smoothly and Securely

Service Overview

Our Software and IT Support service provides comprehensive solutions to keep your business’s IT infrastructure running efficiently. Whether it’s troubleshooting, system maintenance, or offering software solutions, we are committed to ensuring that your software and IT systems operate at peak performance. We provide proactive support and tailored solutions to address your specific needs, ensuring that your business runs smoothly without any tech-related interruptions.

Pricing & Duration

📌 Basic IT Support Package: 5,000 TK per month (includes general software and hardware support, basic troubleshooting, and security updates)

📌 Standard IT Support Package: 10,000 TK per month (includes everything in the basic package, plus system monitoring, backups, and remote support)

📌 Premium IT Support Package: 20,000 TK per month (full-service support including advanced troubleshooting, cloud services, migration assistance, and dedicated IT consultant)

Optional Add-Ons

  • Cloud Services Setup & Maintenance: +7,000 TK per month

  • Advanced Data Backup & Recovery: +3,500 TK per month

  • IT Consulting: +5,000 TK per month

  • Remote IT Support: +2,500 TK per month


Our Software & IT Support service helps you keep your IT systems in top condition, addressing issues before they disrupt your business and providing expert guidance on how to use technology effectively. Let me know if you need further customization for this service! 😊

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Key Features

✅ Technical Support – Offering timely and professional assistance for any software or hardware-related issues, ensuring minimal downtime.

✅ Troubleshooting & Issue Resolution – Diagnosing and fixing software errors, system malfunctions, and network issues to get your systems up and running quickly.

✅ System & Network Monitoring – Proactively monitoring your systems and network for potential issues to prevent downtime and ensure optimal performance.

✅ Software Updates & Patch Management – Keeping your software up-to-date with the latest patches, bug fixes, and security updates to maintain stability and security.

✅ Backup Solutions & Data Recovery – Implementing regular backup strategies and offering data recovery services to safeguard your valuable business data.

✅ Security Management – Protecting your business from cyber threats by implementing security measures, including firewalls, antivirus programs, and intrusion detection systems.

✅ Cloud Services & Migration – Providing cloud solutions and assisting with cloud migrations to improve scalability and ensure your systems are flexible and future-proof.

✅ Customized IT Solutions – Tailoring IT solutions to fit your business model, whether it’s managing enterprise applications, automating processes, or integrating new software.

✅ Consultation & IT Strategy – Offering expert advice on IT strategy, software selection, and infrastructure management to align your IT systems with your business goals.

✅ Remote IT Support – Providing remote troubleshooting and support to resolve issues without the need for on-site visits, saving time and reducing costs.

Why Choose This Service?

  • Maximize Efficiency: By addressing and resolving technical issues quickly, we ensure your business operations run without interruptions, improving overall productivity.

  • Proactive Approach: Our proactive support minimizes downtime by identifying potential issues before they become serious problems.

  • Custom Solutions: We offer IT and software solutions tailored to your specific business needs, ensuring you have the right tools to succeed.

  • Enhanced Security: By implementing robust security measures, we protect your systems and data from external threats, ensuring compliance with regulations.

  • Expert Support: Our team of skilled professionals is always available to provide expert guidance and support, keeping your systems running smoothly.

  • Scalability: As your business grows, we help scale your IT infrastructure and software solutions to meet increased demands, ensuring long-term success.

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